Acceptable Use Policy

Our servers and infrastructure are shared resources designed to provide reliable hosting to all customers. Any activity intended to disrupt, compromise, or overload our servers, network, or security controls is strictly prohibited.

You are responsible for keeping all scripts, Content Management Systems (CMS) like WordPress, plugins, and custom applications updated and secure to prevent unauthorized access or malware infections.

Illegal Material

Any content that violates applicable Canadian federal, provincial, or international laws (including material violating the Criminal Code of Canada or copyright laws).

Pirated Content & Warez

Unauthorized copies of software, music, movies, books, or crack keys/keygen tools.

Malicious Code & Hacking Tools

Malware, viruses, trojans, ransomware, exploits, rootkits, or instructions/software intended for network penetration testing or security bypass without authorization.

Hate Speech & Harassment

Material that promotes discrimination, violence, hatred, or harassment against individuals or groups based on race, ethnicity, religion, disability, gender, age, or sexual orientation.

Phishing & Fraud

Fake login pages, fraudulent storefronts, scam sites, or spoofed brands designed to deceive visitors into disclosing personal or financial credentials.

Unlicensed Financial Services

Unregulated high-yield investment programs (HYIP), pyramid/Ponzi schemes, or illegal gambling operations.

Unsolicited Commercial Email (SPAM)

• Sending bulk unsolicited emails, mail bombing, or operating open mail relays.
• Running email lists without double opt-in verification or a clear unsubscribe link.
• Using our IP addresses or domain names in email headers for spam campaigns hosted elsewhere.

Cryptocurrency Mining

Running CPU, GPU, or I/O intensive background tasks for cryptocurrency mining (e.g., Bitcoin, Monero).

Network Attacks

Launching or participating in Denial of Service (DoS/DDoS) attacks, port scanning, IP spoofing, packet sniffing, or brute-force credential stuffing.

Proxy & Anonymization Services

Running open proxies, TOR exit nodes, VPN nodes, or web scraping bot networks designed to hide identities or bypass rate limits.

Excessive Resource Consumption

Running persistent background processes, heavy file-sharing (P2P/Torrent trackers), or unoptimized scripts that degrade overall server performance for other users.

Shared and Reseller hosting accounts are subject to an outbound email limit (e.g., maximum 200 emails per hour per domain).

All transactional and marketing emails must comply with Canada’s Anti-Spam Legislation (CASL) and the US CAN-SPAM Act.

Accounts found sending spam or causing our server IPs to be listed on major blacklists (e.g., Spamhaus, Barracuda) will face immediate mail service suspension and a cleanup fee.

Sub-Account Compliance

You are fully accountable for all content and bandwidth/resource utilization associated with sub-accounts created under your WHM control panel.

Enforcement

You must enforce terms that are at least as restrictive as this AUP on your own client base.

Suspension Obligations

If notified by us of an AUP violation on one of your sub-accounts, you must resolve or suspend that sub-account within 24 hours.

Reporting Violations

Copyright owners may send notices of infringement containing specific URLs, proof of ownership, and contact details to Info@digitaldragonz.com.

Repeat Infringers

We reserve the right to suspend or terminate accounts that repeatedly infringe on third-party copyrights or fail to respond to official takedown notices.

Right to Monitor

While we do not proactively review all hosted content, we reserve the right to inspect files, database logs, and network traffic if abuse, system instability, or legal complaints are reported.

Action on Violation

In the event of an AUP breach, Digital Dragonz Canada may take any of the following actions without prior notice:

• Issue a formal warning requiring remediation.
• Remove or disable access to specific violating content or files.
• Temporarily suspend the account or block affected IP addresses.
• Terminate the hosting account permanently without a refund.
• Report severe illegal conduct to local law enforcement authorities.

Abuse Administrative Fees

Accounts terminated or suspended due to severe abuse (e.g., outbound DDoS, spamming, hosting phishing pages) may be assessed an administrative cleanup fee.